IT and wi-fi Terms and Conditions

Terms and conditions for use of Library computers and internet services

All customers using the Library computers and wireless internet (Wi-Fi) are expected to do so in a responsible manner.

The terms and conditions of use include:

  • Use of the resources for educational, informational and recreational purposes only: not for unauthorised, illegal or unethical purposes
  • Not displaying offensive or inappropriate material. This can include, but is not limited to, pornography, hate sites and sites featuring gratuitous violence
  • Not attempting to exploit what is essentially a community resource for commercial purposes
  • Not intentionally making unauthorised copies of copyright protected material or infringement of licence agreements and other contracts
  • Not attempting to modify or gain access to files, passwords or data belonging to others 
  • Not attempting to seek unauthorised access to parts of the system or software or to damage or alter software on the network
  • Not attempting to make any changes to the setup or configuration of the software or hardware
  • Refraining from deliberate propagation of computer viruses
  • Inappropriate use of email services, such as spamming

Misuse or abuse of the computer facilities will result in the suspension of access privileges. Please note your internet usage on the public computers (Information Technology Centre or ITC) will be monitored.

Internet / Wi-Fi information

The Library assumes no responsibility for the quality and content of the information available via the internet. As information consumers, users will need to evaluate for themselves the validity of information accessed.

Parents and guardians are advised that material on the internet is uncensored. It is not possible for the Library to successfully verify the vast amount of information available, and Library staff are not responsible for supervising individual internet sessions.

The Wi-Fi service is available 24/7. Most of the Library’s resources are available through the wireless service, but some are only available for use on the public computers or Information Technology Centre (ITC), such as the Library’s subscription to Ancestry.com.

Staff assistance

Staff will assist clients in getting started on the internet, connecting to the Wi-Fi and with the other available applications. However, the Library cannot guarantee ongoing assistance with searching or extensive support with the use of other applications.

Registering your booking for a public computer

A booking can be made at the self-serve Computer Booking Station, directly at the computer terminal or via the Library catalogue under Book a Computer. You will require your Library card or Redland City Council Library app to make this booking. Limits will apply to the amount of time you are able to book each day.

Virus checking

The virus software installed on the computers will perform a scan of customer USBs when linked to the computer network. The virus software will clean, delete or quarantine corrupt files found on your USB.

Filtering

Redland City Council applies filtering software to the Library’s computer network to prevent access to inappropriate content for viewing in a public library and internet sites that contain viruses or malware.

USB drives

Customers may use USB devices on computers (ITC) within the Library. The Library accepts no responsibility for the contents of USB devices or for any loss, damage or corruption of data that may occur when connecting a USB device to library computers.

Printing

The booking system requires clients to pay and use the Coin and Bill Acceptor (CBA) before the release of printing. The CBA will give change but does not take $20 notes and above, 50 cent or 5 cent coins. Printing is available via the RCC wireless service. You can print using Princh mobile printing app or, alternatively, from the ITC computers in the Library. For more information on printing, please see Library staff.

Security of information

Although the utmost care will be taken to ensure the protection and security of personal files and data, the Library assumes no responsibility for any loss or damage to data.

Redland City Council cannot guarantee the security of the Wi-Fi service. Your access and use of Council internet and Wi-Fi is at your own risk. Redland City Council is not liable for any kind of loss or damages you may sustain as a result of your use of Council’s internet services.

Downloading

Users must not download software from the internet onto the Library computer. Unauthorised software must not be executed on the library computer. Data downloaded from the internet may contain viruses. Every user is responsible for maintaining virus software on their home computer.

 

Back to top