Security cameras

Security cameras are a valuable tool for improving Council’s ability to protect our assets and respond to crime, antisocial behaviour, and community safety incidents in collaboration with QPS. Security cameras benefit the community by:

• Protecting assets for community use
• Encouraging appropriate use of public spaces
• Increasing pride and ownership of public spaces
• Detection, reduction and prevention of unlawful and antisocial behaviour
• Working alongside QPS to identify and prosecute offenders.

Council has installed security cameras in the following Redland City locations:

• Capalaba Bus Station, Capalaba
• Cleveland Library Square, Cleveland
• Cleveland Point Reserve, Cleveland
• Moores Road Car Park, Redland Bay
• Weinam Creek Car Park, Redland Bay
• Wellington Point Reserve, Wellington Point
• Victoria Point Reserve, Victoria Point
• Karragarra Island Ferry Terminal
• Lamb Island Ferry Terminal
• Macleay Island Ferry Terminal
• Russell island Ferry Terminal

The program may be expanded across new areas of the city in line with QPS crime statistics and Council's ability to sustainably fund the installation, operation and maintenance of security camera equipment.

Council may deploy temporary security cameras for short-term responses to asset protection and antisocial behaviour offences at open space locations.

Council works in partnership with QPS District Crime Prevention team to monitor and assess public areas for crime statistics and suitability for temporary security camera use.

Temporary security camera requests are prioritised within available budget and resources to support the protection of Council assets and assist evidence collection for QPS.

Temporary security cameras are not intended to precede planning or funding for permanent security camera systems. They are designed to provide a short-term intervention to transient security and safety issues in Council’s open space areas.

Council may use mobile cameras for the purpose of capturing breaches of local laws such as illegal dumping. Mobile cameras are managed by Local Laws in response to identified enforcement needs.

Under the Information Privacy Act 2009 (Qld), Council may only collect personal information that is necessary for its functions and activities. Council uses security cameras where public safety concerns and crime levels are supported by QPS statistics, and where infrastructure and technology permits.

Council displays public disclosure notices at each location where security cameras are placed consistent with privacy legislation. For more information, please refer to the Security Camera Disclosure Notice (PDF).

The security camera footage captured on Council’s network is stored for a minimum of 28 days. This footage may be kept for a longer period of time if it is requested or we are notified within this timeframe that an incident may have been recorded.

Council can release security camera footage to QPS under the Information Privacy Act 2009 (Qld). Before this footage is provided, a strict process is followed to protect the privacy of individuals.

For enquiries about incidents recorded on Council’s security cameras, please contact Queensland Police Service first to lodge a report. After you have contacted QPS, call Council on 3829 8999 or email rcc@redland.qld.gov.au.

Triple zero (000)

If you require immediate assistance, dial triple zero (000) for Police, Fire or Ambulance in an emergency.

When should you call triple zero (000)

• If a crime is happening now
• When a life is threatened
• When the event is time critical, for example a fire or vehicle accident.

For more information visit https://www.police.qld.gov.au/

Policelink

Contact Policelink on 131 444 to report non-urgent property crime and incidents (24 hours, 7 days).

You may wish to contact police when it is not an emergency to:

• Report non-urgent incidents including wilful property damage, stealing offences, break and enters, stolen vehicles and lost property
• Ask a question or seek advice regarding crime or public safety
• Report a crime or incident which happened in the past
• Speak with a particular police officer or to be connected to a police station
• Make a suggestion or complaint.

For further information regarding the Redland City Council’s security camera program or Security Camera Policy(PDF), please call us on (07) 3829 8999 or email rcc@redland.qld.gov.au.