Disaster recovery support
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Community recovery services
Natural disasters and emergencies can cause significant disruption to households, communities and businesses on Redlands Coast.
Recovering from a disaster needs support from many different agencies. After a disaster, we work alongside emergency services, government agencies, community organisations, local businesses and community volunteers to help our recovery.
The need for specific services, the service provided and the duration of the operation will be dictated by the type, size and effect of the particular disaster.
You don’t have to navigate recovery on your own – community recovery services aim to assist communities to recover from the effects of disasters. Services from Redland City Council, community organisations, Queensland Government and Federal Government may be available to help you.
Grants and financial assistance – individuals and businesses
Visit the Queensland Government’s website for funding and assistance for Queenslanders affected by disaster and to find the types of grants available to you if you've been affected by a disaster. Eligibility criteria applies.
You can also search for federal grants on the Disaster Assist website.
In some disasters, funding may become available to support small business and not-for-profit organisations with recovery through the Queensland Government's Disaster Recovery Funding Arrangements (DRFA).
Crisis counselling and personal support
Disasters can be stressful and frightening, placing strain on household and family relationships and you may see behavioural changes in adults and children. Most people involved in a traumatic incident or disaster will experience some kind of emotional reaction. It is reassuring to know that, even though these feelings can be very unpleasant, they are normal reactions in a normal person to an abnormal event. It is important to remain calm during and after the disaster event.
Remember that you, your family and your community are not alone. Support is available through a number of Queensland Government agencies and community organisations. There are a number of ways of seeking help:
- Lifeline Australia – www.lifeline.org.au – 13 11 14
24/7 phone counselling, information and referrals.
- Beyond Blue – www.beyondblue.org.au – 1300 224 636
Support for anxiety, depression and suicide prevention.
- Kids Helpline – www.kidshelpline.com.au – 1800 55 1800
Free, confidential 24/7 counselling for young people aged 5-25 (phone and online).
- MensLine Australia – www.mensline.org.au – 1300 78 99 78
Free, professional 24/7 counselling for men, including support for mental health, relationships, anger, family violence, stress and wellbeing.
- Suicide Call Back Service – www.suicidecallbackservice.org.au – 1300 659 467
24/7 nationwide telephone, video and online counselling.
- Australian Red Cross – www.redcross.org.au – 1800 733 276
Disaster recovery support, resources and services for individuals and families.
- Additional support – you can also seek help from your GP, local Community Health Centre or local Mental Health Service, see Health Service Finder
Community recovery hubs
Community recovery hubs bring together government agencies, insurance companies and other support services, so residents can access assistance.
They are established by the Department of Families, Seniors, Disability Services and Child Safety. Locations will be announced when hubs are opened and displayed on the Disaster Dashboard.
Other organisations that might be represented at community hubs include: local authorities, mental health services, Centrelink – Services Australia, insurance companies, Lifeline counselling services, Australian Red Cross, and other community-based organisations with capacity to support recovery efforts.
Find a Community Recovery Hub location via the Queensland Government's website or their Community Recovery Hotline on 1800 173 349.
Volunteers
If you would like to volunteer to help affected communities and individuals, find out about emergency volunteers.