Water Service Interruptions
Check the map or list below for water and sewerage service interruptions in your area. Planned service interruptions occur when necessary maintenance work is planned in advance, whereas unplanned service interruptions are caused by random events that occur unexpectedly, like a burst water main — these are published to this webpage immediately after we become aware of an active issue.
This page is updated frequently, and expired notices are automatically removed at midnight on the day after the service interruption finished. Note that times are estimates and are subject to change.
Water off but no service interruption listed here? Call us any time on 07 3829 8999 to report an issue.
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Search Notices
4 Current Notices
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Dirty or discoloured water after an outage
Water outages or maintenance work in your area may stir up sediment in the pipes, which can occasionally cause cloudy or discoloured water at taps around your property. While unpleasant, this is usually temporary and the water remains safe to use. If the water supply were ever to pose a public health risk, Redland City Council would notify the public immediately.
What to do
- Begin at the outside tap nearest your water meter, letting it run until the water is clear.
- Then work your way through the house, running each tap in turn from the front of the property to the back until the water clears.
- Leave the tap furthest from your meter until last so your internal pipes are fully flushed through.
A few things to keep in mind
- Hold off on running the dishwasher or washing machine until the discolouration has cleared.
- Check that the water is completely clear before you use any hot water, as sediment can carry through into your hot water system.
- Catch the water in a bucket as you flush and use it on the garden so it doesn't go to waste.
- Flushing only takes a few minutes – about five minutes at the tap uses around 75 litres, costing roughly 35 cents.
After around five minutes of flushing from your outside tap, the water should run clear. If you're still getting dirty water, please contact us to report the problem.