Online Forms
- Application for water connection, relocation and disconnection
- Application for wastewater connection, relocation and disconnection (includes manholes)
- Application for approval to discharge trade waste into sewer
- Property searches
PDF Forms
- Request for a Review and Decision under Extenuating Circumstances [PDF, 0.1MB]
- Application for water connection, relocation and disconnection [PDF, 0.1MB]
- Application for Concealed leak remission [PDF, 0.3MB]
- Application for approval to discharge trade waste into sewer [PDF, 0.2MB]
- Application for trade waste water leak [PDF, 0.2MB]
- Application for wastewater connection relocation and disconnection and raising lowering manholes [PDF, 0.1MB]
- Trade waste pre-treatment inspection report form
Water and wastewater charges
- Residential water and wastewater charges [PDF 0.4MB]
- Non-residential water and wastewater charges [PDF 0.4MB]
Factsheets
- Has your water usage increased [PDF, 0.1MB]
- Installing solar hot water [PDF, 0.1MB]
- Maintaining a septic system [PDF, 0.1MB]
- Protect your plumbing - stormwater vs wastewater fact sheet [PDF, 1.0MB]
- A guide to trade waste [PDF, 1.6MB]
- Water and Wastewater customer commitment statement 2021 [PDF, 0.1MB]
- Trade waste fact sheet [PDF, 0.1MB] (including approvals and charges)
- Trade waste non-compliance fact sheet [PDF, 0.2MB]
- Trade waste pre-treatment inspections [PDF,]
- Trade waste service agents fact sheet [PDF, 0.3MB]
- Healthy Water Fact Sheet [PDF, 0.9MB]
Strategy and policy
- Redland Water Netserv Plan Part A [PDF, 1.2MB]
- RedWaste Annual Performance Plan 2018-19 (Operational Plan 2018-19) [PDF, 3.0MB]
- Water and Wastewater Services Annual Performance Plan 2022-2023 (Operational Plan 2022-23) [PDF, 5.0MB]
- Trade Waste Policy [PDF, 0.1MB]
- Trade Waste Guideline WST-001-001-G [PDF, 0.2MB]
- Total water cycle management plan 2013 [PDF, 10MB]