On this page:

• Applying for a job with us
• Salary and conditions of employment
• Frequently asked questions

Redland City Council’s impact depends on our fantastic employees, so it’s vital that we ensure a positive working environment for all. We’re very proud of who we are but we also need to keep improving our impact and culture. That includes investing in our people and developing the leaders and managers who serve them. It also means bringing in new skills, experience and perspectives to complement those of our excellent team.

Finding and keeping the right people for us is absolutely vital.

Are we the right choice for you?

Our highest performing people embrace the great things about working here while challenging us to keep innovating and evolving. As with any council, our challenges are complex, and change can take time. To be successful at Redland City Council, you need to be ready and able to invest in and be accountable for your own work, while taking ownership of Redland City Council’s work and culture. But you also need to understand that truly meaningful progress rarely happens overnight. Like all good things, it’s about finding the balance.

Sound like you? If so, working with us could be an incredible opportunity. Find out more about current opportunities and how you can be part of Redland City Council.

Applying for a job with us

We are delighted you are interested in exploring a career with Redland City Council. Here is key information about how to find and apply for a job with us.

Finding current available opportunities

• View current opportunities with us on our Recruitment Portal.
• Access the job advertisement, Position Description and relevant application instructions. To find the Position Description:
  • scroll to the bottom of the screen on the relevant job advertisement
  • click on the Position Description link to open a PDF copy of the Position Description.

Prepare your application

When you apply for a job with Council, you will need to submit a resume-based application. The advertisement will specify the application requirements. More information: 

• Resume-based application instructions 

Submit your application

Submit your application with Council online via our Recruitment Portal.

1. Click on the link to our Recruitment Portal.
2. View our current vacancies and select the job you wish to apply for.
3. Click on the Apply button at the top left of your screen.
4. You will then need to sign in to your user account, or sign up as a new user and then follow the instructions.

Please also see our Frequently asked questions or view our Guide for Candidates - Recruitment Portal for more instructions and help.

Assessment of your application

• Once you have submitted your application, you will receive an automated email to advise it has been successfully received by Council.
• Shortlisted applicants may be invited to attend the next stage(s) of the process (telephone or video interview, face-to-face interview or other assessment).
• Applicants who were not shortlisted will be notified in writing by email.
• Once the preferred applicant has been identified, a member of the selection panel will contact the applicant's referees.
• The successful applicant will be made a verbal job offer which will be confirmed in writing.
• Applicants who took part in the selection process but who were unsuccessful will be advised of the outcome by the selection panel.

Salary and conditions of employment

If you are successful in joining our team, your salary and conditions of employment will be in accordance with the relevant Modern Award and the relevant Redland City Council Certified Agreements:

• Redland City Council Officers’ Certified Agreement 2022
• Redland City Council Employees' Certified Agreement 2022

Employment Information Statement

You will receive an information statement which provides important information about your employment entitlements and other matters that will affect your employment. This is in accordance with obligations under the Industrial Relations Act 2016 (Qld).

Code of Conduct

As a Redland City Council employee, you are a public official and are expected to act to a high standard of conduct which is outlined under our Code of Conduct. This includes acting with honesty, integrity and diligence and to exercise a high degree of care when carrying out your duties. We also expect you to live and breathe our values.

Further information

For further information regarding employment conditions please contact our Talent Engagement Team on (07) 3829 8108 or email onboarding@redland.qld.gov.au

Frequently Asked Questions

All applications must be submitted online via the Redland City Council's Recruitment Portal. You can apply for jobs 24 hours a day, 365 days a year, from anywhere, using a range of electronic and mobile devices.

You can also login and view the status of all the jobs you have applied for, register for free job alerts, and track the progress of your application throughout the recruitment process. Hard copy or email applications are not accepted.

Please read our frequently asked questions below for more information. More detailed instructions on how to use the Recruitment Portal can be found in the Guide for Candidates – Recruitment Portal.

Frequently asked questions (FAQs)

Applying for positions through Redland City Council’s Recruitment Portal.

Q. What are the benefits of the online Recruitment Portal?

Whilst many of the benefits of online recruitment are internal to Council, including a reduction in paper-based applications, faster turnaround time for our recruiting managers and a reduction in risk of human error, there are also significant benefits to you as an applicant:

• You have immediate access to advertised vacancies
• You are able to login and track all the jobs you’ve applied for, including your application
• You can set up free job alerts to ensure you never miss out on seeing suitable vacancies at Redland City Council

Q. How do I register for job alerts?

1. Visit our Recruitment Portal and create a Profile
2. Login and select the JOB MANAGEMENT tab
3. Select the SAVED SEARCH / ALERTS tab and click "Create New Job Alert" button and complete the necessary fields
4. Save your Job Alert

You will receive an email (overnight) when a job that relates to one of your preferred job categories is advertised.

More detailed instructions on how to use the Recruitment Portal can be found in the Guide for Candidates – Recruitment Portal.

Q. How do I update my Resume and/or Cover Letter for a current job application

Once you have submitted your application, you are unable to make a change to your Resume and Cover Letter.  If you do need to amend either of these documents, you will need to:

1. Withdraw your application
2. Resubmit your application
3. Upload your amended documents with the resubmitted application.

Important information:  you can ONLY make this change while the job is still being advertised. No change can be made once the job advertisement has closed.

More detailed instructions on how to use the Recruitment Portal can be found in the Guide for Candidates – Recruitment Portal.

 

Q. I have set up a Candidate Profile however I have not received an email to activate my account. What do I need to do?

An automatic email will be sent to your nominated email account asking you to activate your account. If you did not receive the email, check your Junk Mailbox as it may have been directed there.

Q. Where can I find the Position Description?

1. Click on the relevant advertisement and scroll to the bottom of the screen.
2. Click on the Position Description link to open a PDF copy of the Position Description.

Q. How will I know if my application has been received?

You will receive an automated email on receipt of your application. If you do not receive an acknowledgement email within a few minutes, check your Junk Mailbox.

Q. How do I find out more about a position I am interested in?

Each job advertisement includes contact details for the recruiting officer. If you are after specific information about the position, please contact this officer.

If the information you require is related to the application or recruitment process, please call our Talent Engagement Team on (07) 3829 8231 or email us at recruitment@redland.qld.gov.au.

Q. What is the closing time for a job vacancy?

All job advertisements close at 11.59pm (Australian Eastern Daylight Time) on the date indicated on the advertisement.

Q. Do I need to complete the whole application in one sitting?

No. You may begin the online application process and save your attachment(s) as a draft, then return to it at a later date to fully submit your application. Please note: if you have not fully submitted your application prior to the close date, your application will not be considered.

Q. How do I submit my draft application?

Login to the Recruitment Portal then:

1. open the JOB MANAGEMENT tab
2. select the SAVED APPLICATIONS tab
3. under Actions, select "Apply" and follow the steps to finalise your application.

You will then receive an automated email acknowledging receipt of your application.

More detailed instructions on how to use the Web Recruitment system can be found in the Guide for Candidates – Recruitment Portal.

Q. I have changed my mind about applying for a job. How do I withdraw my application?

To withdraw our application, please login to the Recruitment Portal then:

1. open the JOB MANAGEMENT tab
2. select the OTHER APPLICATIONS tab
3. under Actions, select "Withdraw application" and follow the prompts.

More detailed instructions on how to use the Recruitment Portal can be found in the Guide for Candidates – Recruitment Portal.

Q. I no longer wish to be a registered user – how do I remove myself?

You can remove yourself as a registered user by logging into the Recruitment Portal then:

1. open the MY PROFILE tab
2. select "Delete Profile" in the right hand corner of the header within the Candidate Profile section
3. follow the prompts to permanently delete your profile.

Q. There is nothing suitable on the job vacancies page right now, however can I send my resume for you to put on file for any future vacancies?

By registering for a ‘Job alert’ you will know when a suitable vacancy is being advertised. Redland City Council does not accept any unsolicited applications and we do not match your uploaded resume to current vacancies.

Q. Will you tell me if I am not successful?

Yes. You will receive an email notification if you are not successful in progressing to the interview stage. If you would like feedback on your application, please contact the officer who was listed on the job advertisement.

Q. Can I submit a late application?

Once a job has closed it is not possible to submit a late application online.

By subscribing to our Job Alerts you will be emailed as soon as a suitable vacancy arises. Remember, the vacancy will disappear from our website at 11:59pm on the closing date and applications will no longer be accepted after this time.

Tip: Allow plenty of time prior to the closing date to prepare and submit your application.

Q. What do I do if I need help?

If you require further assistance after reading through our FAQs and reading our Guide for Candidates – Recruitment Portal, contact our Talent Engagement Team:

• by phone on (07) 3829 8231 between the hours of 8.30am and 4.30pm, Monday to Friday
• by email to recruitment@redland.qld.gov.au.

A member of our Talent Engagement Team will respond within two business days. Please include your contact details, reference number of the position, and a full description of your query.

Please note: applications will not be accepted through the above email address.

Related links

• Creating a resume-based application
• Benefits of working for Council
• Why work for us?