Coronavirus (COVID-19)

Due to the great work by Queenslanders in responding to the recent lockdown, the Greater Brisbane restrictions will now be lifted from 1am AEST 22 January 2021. 

Wearing a face mask remains mandatory in certain situations. Find out more about where you need to wear a mandatory face mask.

Council is continuing to ensure it protects health and safety of its customers and employees, as it supports the Redlands Coast community through the COVID-19 response and road to recovery

For the latest updates on restrictions visit the Queensland Health website.

Latest media releases and updates

11 January 2021 - Redland City Council services resume with restrictions

Following the State Government’s announcement that the Greater Brisbane COVID-19 lockdown will end at 6pm today, all Redland City Council services will resume tomorrow, Tuesday 12 January 2021, with some conditions to apply. Read more.

8 January 2021 - Redlands Local Disaster Management Group on alert

Redlands Local Disaster Management Group (LDMG) met this afternoon and remains at alert to prepare for the latest COVID-19 threat. Read more

8 January 2021 - Council closures during Greater Brisbane COVID-19 lockdown

The Queensland Government has today announced a three-day lockdown due to COVID-19 for Greater Brisbane, including Redland City, from 6pm Friday 8 January 2021 to 6pm Monday 11 January 2021. Read more. 

4 November 2020 - Council ensures COVID-safe measures for urgent community evacuations

Redland City Council is encouraging island residents to identify friends and family on the mainland they may be able to stay with as part of their disaster plan for this year’s fire and storm season. Read more.

View all media releases

Questions and answers

You are strongly encouraged to continue to carry a face mask with you at all times, to provide added protection if you are in a situation where you cannot maintain social distancing. When attending a big event, in a shopping centre or travelling on public transport, we strongly encourage you to wear a mask – especially when entering, exiting or moving through areas where lots of people are gathered.

Face masks remain mandatory at all times in the following situations:

  • at Queensland airports (indoor and outdoor areas)
  • during a domestic commercial flight
  • if you are arriving to Queensland from overseas or from a COVID-19 hotspot, you must wear a face mask while travelling from the airport until you reach your allocated room in your quarantine accommodation
  • if you are a driver of a bus, coach service, taxi or rideshare transporting a person required to quarantine

Face masks alone will not protect you from COVID-19. Social distancing is the gold standard of COVID-19 prevention methods, as well as washing your hands regularly.

  • Wash your hands regularly with soap and water for at least 20 seconds.
  • Avoid touching your eyes, nose and mouth. 
  • Stay at home if you are unwell.
  • Practise social distancing, keeping 1.5m away from others. 
  • Cover your mouth or nose with your elbow when coughing or sneezing.
  • Use disposable tissues and dispose of them in a bin.
  • Regularly wipe down surfaces with disinfectant.
  • Avoid contact with anyone showing adverse respiratory symptoms.
  • Adhere to the Australian Government and Queensland Government self-isolation requirements.

Visit Queensland Health, the lead agency for health advice, for more information on how to stay well and prevent cross-infection.

Queensland Health advises that if you are unwell or displaying flu-like symptoms (fever, fatigue, cough, shortness of breath, loss of taste and/or smell or sore throat), no matter how minor, you should be tested for COVID-19. Contact your GP or visit a fever and testing clinic (some testing clinics require a GP referral).

Council is putting out regular information relating to local impacts through this page, Facebook and media releases.

For health advice: Queensland Health also has a range of information, including COVID-19-related posters you can download.

The Australian Government's Department of Health website also has a comprehensive range of reliable information resources including posters for the home and workplace.

Specific topics include:

The material can be downloaded and printed for display. The Australian Government has also released a coronavirus app and WhatsApp channel. The app is now available on Apple and Android devices. The WhatsApp channel can be accessed by entering aus.gov.au/whatsapp into your internet browser. Council has a free COVID-19 business resource kit for businesses and community organisations. 

Redland City Council has announced a $2 million social and economic stimulus package to assist ratepayers, businesses and community organisations. The Australian Government has announced an economic stimulus package and developed fact sheets for the general public and industry. In addition, the Prime Minister’s statement of 29 March 2020 declared a six-month moratorium on evictions for both business and residential tenancies.

Contact Queensland Government on 1300 654 687 to find out about support if your small business has been impacted by the international outbreak of novel coronavirus (COVID-19). Local teams are ready to talk you through the support and services on offer. You can also visit the Business Queensland website for details.

Read our latest Business in Redlands Coast e-newsletter.

Council has a free downloadable COVID-19 business resource kit with posters and other collateral for businesses and community organisations. 

The Queensland Government's COVID Safe businesses webpage offer the latest information on allowed numbers, social distancing measures, the roadmap to easing restrictions and COVID Safe plans and checklists.

As of 1am Friday 22 January 2021, 50 people can gather at a private property – this number includes those who live with you.

You can still walk your dog on a lead in parks and reserves. You are not required to wear a mask, however if you are unable to stay more than 1.5m distance from other people, such as busy walkways and thoroughfares you are strongly advised to wear a mask. Please follow social distancing and gathering rules.

Please call the Queensland Government’s Q-COVID hotline on 134 268.

If you have family, friends or a neighbour who may be able to help, please reach out to them first. If you still are unable to be self-reliant, call the Community Recovery Hotline on 1800 173 349 to arrange the non-contact delivery of essential food and medication.

Visit our Connect with community organisations web page for a full list of local organisations that supply food relief, including which ones can deliver.

If you are finding it hard to make ends meet, visit our Connect with community organisations web page for a full list of local organisations that supply food relief, including which ones can deliver.

The Queensland State Government has a number of restrictions in place to protect those members of our community in aged care. These restrictions include limiting visitors to residential aged care, disability accommodation facilities and hospitals. Find out more about the current Aged Care Directive and what it means for you.

The Australian Government has developed a range of resources for aged care residents and families. Council has also written to local aged care facilities requesting that they ensure their employees are trained and understand the practices that need to be put in place for the management of disease outbreaks.

For local support resources, you can download the Quick Phone Guide for Women and Families

The Centre for Women and Co. has also provided Council with the following community information in relation to COVID-19 isolation requirements:

If you have to stay at home with a violent partner:

  • Call the police on 000 if things escalate and you are concerned for your safety. Notify the police if there are any COVID-19 concerns on site.
  • Let trusted friends and neighbours know of your situation and develop a plan and visual sign for when you may need help.
  • Your life and your children’s lives are important. If you must leave for safety reasons, then please do so. If you have been exposed or you are sick, park in a safe location and stay in the car while contacting 13HEALTH (13432584) for further advice to organise to get tested and to discuss quarantine options. You can also download the Coronavirus Australia App and access a symptom checker, advice and resources.
  • Between Monday and Friday 9am to 4pm, you can call The Centre For Women & Co. on 3050 3060 and leave a message for one of the team members to contact you back. They are all working remotely and are able to support you in relation to domestic and family violence matters.
  • Call DV Connect on 1800 811 811 to see if they can support you with other accommodation options if needed.

Seqwater is currently advising there is no evidence that COVID-19 is transmitted by drinking water. Existing water treatment and disinfection processes, including the use of chlorine, are effective in protecting water supplies. Dam operations remain as normal.

Visit Queensland Health's Frequently Asked Questions about Roadmap to easing restrictions

Going out, travel, recreation and gathering in Queensland

For more information on how to stay well and prevent cross-infection visit Queensland Health.