Coronavirus (COVID-19)

Council is continuing to ensure it protects health and safety of its customers and employees, as it supports the Redlands Coast community through the COVID-19 response and road to recovery.

Latest media releases and updates

5 August 2020 - Council supports Covid-19 urban planning flexibility – not unintended legacies.

Redland City Council will not opt into state government Covid-19 planning regulation changes, for now, saying the Redland City Plan already aligns well with the majority of proposed changes. Read more

30 July 2020 - Aged Care Directive restricted regions

The Chief Health Officer has declared from 8pm on 30 July 2020 a list of suburbs and postcodes that are Queensland COVID-19 restricted areas. All of Redland City and Islands, Logan and parts of Brisbane and Ipswich are included in the list - the declaration only relates to Aged Care facilities at this time. Read more

24 July 2020 - Council delivers a helping hand for Redlands Coast businesses and community groups

Redlands Coast businesses and community groups have received a $370,000 helping hand to get back on their feet following COVID-19 restrictions. Read more

25 June 2020 -  Record $327m budget investment in Redlands Coast

Restarting Redlands Coast is at the heart of Council’s record $327 million COVID-affected budget for 2020-21 which provides a $3 million safety net for those most impacted by the pandemic. Read more

23 June 2020 -  Suspension of parking infringement notices to end on Sunday 12 July

Redland City Council would like to advise that as COVID-19 restrictions continue to ease, the suspension of parking infringements at the city’s ferry terminals will end on Sunday 12 July. Read more

View all media releases

Questions and answers

  • Wash your hands regularly with soap and water for at least 20 seconds.
  • Avoid touching your eyes, nose and mouth.
  • Stay at home if you are unwell.
  • Practise social distancing, keeping 1.5m away from others. 
  • Cover your mouth or nose with your elbow when coughing or sneezing.
  • Use disposable tissues and dispose of them in a bin.
  • Regularly wipe down surfaces with disinfectant.
  • Avoid contact with anyone showing adverse respiratory symptoms.
  • Adhere to the Australian Government and Queensland Goverrnment self-isolation requirements.

Visit Queensland Health, the lead agency for health advice, for more information on how to stay well and prevent cross-infection.

Queensland Health advises that if you are unwell or displaying flu-like symptoms (fever, fatigue, cough, shortness of breath, loss of taste and/or smell or sore throat), no matter how minor, you should be tested for COVID-19. Contact your GP or visit a fever and testing clinic (some testing clinics require a GP referral).

The Australian Government has produced a range of facts sheets about home isolation and care.

Council is putting out regular information relating to local impacts through this page, Facebook and media releases.

For health advice: Queensland Health also has a range of information, including COVID-19-related posters you can download.

The Australian Government's Department of Health website also has a comprehensive range of reliable information resources including posters for the home and workplace.

Specific topics include:

The material can be downloaded and printed for display. The Australian Government has also released a coronavirus app and WhatsApp channel. The app is now available on Apple and Android devices. The WhatsApp channel can be accessed by entering into your internet browser. Council has a free COVID-19 business resource kit for businesses and community organisations. 

Queenslanders can travel anywhere throughout the state and stay overnight as long as they wish, however the Queensland Government has implemented enhanced border control and mandatory quarantine measures for travellers from declared hotspot areas, which include Victoria, and from Saturday 8 August also all of New South Wales and the Australian Capital Territory. This means that anyone who has been in these states in the previous 14 days must not enter Queensland (except for limited exemptions). Returning Queenslanders will also have to pay for 14 days mandatory hotel quarantine.

Redland City Council has announced a $2 million social and economic stimulus package to assist ratepayers, businesses and community organisations. The Australian Government has announced an economic stimulus package and developed fact sheets for the general public and industry. In addition, the Prime Minister’s statement of 29 March 2020 declared a six-month moratorium on evictions for both business and residential tenancies.

Contact Queensland Government on 1300 654 687 to find out about support if your small business has been impacted by the international outbreak of novel coronavirus (COVID-19). Local teams are ready to talk you through the support and services on offer. You can also visit the Business Queensland website for details.

Read our latest Business in Redlands Coast e-newsletter.

Council has a free downloadable COVID-19 business resource kit with posters and other collateral for businesses and community organisations. 

Yes. Council has included a $3 million safety net for those most impacted by the pandemic in its 2020-21 budget. Assistance with paying rates is also available through Council’s Financial Hardship Policy.

Council is working with businesses, community groups, local event organisers and tourism operators to assist them in following the Australian Government's directions. Information on COVID Safe checklists for events can be found on Council's Tourism and Events Industry Support page. For further enquiries about events on Redlands Coast, please contact Council on

View additional information about indoor and outdoor gathering restrictions on Council's events and what's on page 

Contact your sporting club or association directly to find out when activities will continue and what special measures have been put in place.

The Queensland Government's COVID Safe businesses webpage offer the latest information on allowed numbers, social distancing measures, the roadmap to easing restrictions and COVID Safe plans and checklists.

Yes. At midday 3 July 2020, the number of people allowed to able to meet in parks and outdoor areas increased to 100 people, as long as they keep their distance from others (stay 1.5m apart)View the roadmap to easing restrictions

Council has reopened its public tennis courts. These are our courts that are free and do not require bookings. We will ensure the gates are "locked open" so people don’t have to touch them.   

These courts are at:

  • Norm Dean Park, Cleveland
  • Old Schoolhouse Park, Amity Point
  • Ron Stark Oval, Dunwich
  • Pioneer Park, Lamb Island

Yes. At midday Friday 3 July 2020, the number of people allowed to gather in homes increased to 100 people (with social distancing measures in place).  View the roadmap to easing restrictions

You can still walk your dog on a lead in parks and reserves. All of our dog off-leash parks are also open. Please follow social distancing and gathering rules.

Please call the Queensland Government’s Q-COVID hotline on 134 268.

If you have family, friends or a neighbour who may be able to help, please reach out to them first. If you still are unable to be self-reliant, call the Community Recovery Hotline on 1800 173 349 to arrange the non-contact delivery of essential food and medication.

Visit our Connect with community organisations web page for a full list of local organisations that supply food relief, including which ones can deliver.

If you are finding it hard to make ends meet, visit our Connect with community organisations web page for a full list of local organisations that supply food relief, including which ones can deliver.

The Australian Government has developed a range of resources for aged care residents and families. Council has also written to local aged care facilities requesting that they ensure their employees are trained and understand the practices that need to be put in place for the management of disease outbreaks.

On 30 July 2020 increased restrictions were put in place for residential aged care facilities in Queensland under Aged Care Direction (No. 8). These restrictions, designed to protect aged care residents, affect who can visit aged care facilities in restricted regions. Restricted regions currently include Redland City and other south east Queensland local government areas. It also specifies COVIDSafe requirements for owners and workers of aged care facilities to ensure safe operation.

Find out more about what the Aged Care Directive means for you.

For local support resources, you can download the Quick Phone Guide for Women and Families

The Centre for Women and Co. has also provided Council with the following community information in relation to COVID-19 isolation requirements:

If you have to stay at home with a violent partner:

  • Call the police on 000 if things escalate and you are concerned for your safety. Notify the police if there are any COVID-19 concerns on site.
  • Let trusted friends and neighbours know of your situation and develop a plan and visual sign for when you may need help.
  • Your life and your children’s lives are important. If you must leave for safety reasons, then please do so. If you have been exposed or you are sick, park in a safe location and stay in the car while contacting 13HEALTH (13432584) for further advice to organise to get tested and to discuss quarantine options. You can also download the Coronavirus Australia App and access a symptom checker, advice and resources.
  • Between Monday and Friday 9am to 4pm, you can call The Centre For Women & Co. on 3050 3060 and leave a message for one of the team members to contact you back. They are all working remotely and are able to support you in relation to domestic and family violence matters.
  • Call DV Connect on 1800 811 811 to see if they can support you with other accommodation options if needed.

Seqwater is currently advising there is no evidence that COVID-19 is transmitted by drinking water. Existing water treatment and disinfection processes, including the use of chlorine, are effective in protecting water supplies. Dam operations remain as normal.

Visit Queensland Health's Frequently Asked Questions about Roadmap to easing restrictions

Movement and Gathering Direction Frequently Asked Questions

For more information on how to stay well and prevent cross-infection visit Queensland Health.