Coronavirus (COVID-19) update

Mask wearing requirements will remain until 4pm on 24 September in South East Queensland, including Redland City.

Fore more information visit Council's COVID-19 web page

COVID-19 Support for businesses and community

The Queensland Government has announced financial support packages for individuals and businesses that have been financially impacted by the current COVID-19 lockdown. The two categories are:

  • COVID-19 Disaster Payment Financial Support - Support if you are unable to work due to a Queensland COVID-19 public health order. Apply now
  • Business Support Grants for lockdown-impacted businesses in Queensland. Apply now 
COVID Business

COVID-19 business resource kit - download online

Quick links

On this page you can find COVID-19 support information on:

Council officers here to assist

Council has dedicated officers to assist businesses who are struggling at this challenging time. Our officers can help you navigate the assistance available at all levels of government.

Contact us now:

Economic Development team

(07) 3829 8999

Measuring COVID-19 Impact

Council continues to monitor the impact of  COVID-19 on the local economy and has put together an overview that provides insights on how the local economy is tracking.

Support for Tourism and Event Operators

Council is here to support and assist tourism and event operators during the COVID-19 crisis and is committed to working hand-in-hand with industry representatives and government agencies to ensure tourism and event operators receive the assistance they require. Read more on our Support for Tourism and Event Operators page.

Tourism and Hospitality Sector COVID-19 Lockdown Support Package

The Queensland Government announced a $47.75 million Tourism and Hospitality Sector COVID-19 Lockdown Support Package to assist businesses impacted by COVID-19 lockdowns in Queensland and other states.

The package is providing a range of rebates, fee and payroll tax relief measures to provide immediate support, including:

  • Payroll tax deferral - eligible tourism and hospitality businesses that lodge payroll tax returns monthly can apply to defer paying their payroll tax liability due in August 2021 for six months. 
  • State land rent deferral - for eligible tourism operators for the period 1 July 2021 to 30 June 2022. 
  • Fee waiver and refunds for commercial tourism daily passenger fees - tourism businesses that operate in a national park, conservation park, recreation area or state forest, including whale watching operations, may have fees waived or refunded between 1 July 2021 and 30 June 2022.
  • Twelve-month fee waiver or refund of inbound tour operator fees - for fee renewals up until 30 June 2022.
  • Liquor licensing fees waived - tourism and hospitality businesses can have their licensing fees for 2021–22 waived or refunded if they were licensed under the Liquor Act or Wine Industry Acts as at 30 June 2021.
  • Large tourism and hospitality businesses statewide are now included in the 2021 COVID-19 Business Support Grants of $5,000.
  • COVID-19 Marine Tourism Rebate - reimbursement of the berthing fees for marine tourism vessel operators at privately-owned or privately-operated marinas in regional Queensland.

For more information, please visit the Business Queensland website

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Queensland Government assistance

If your business has been impacted by the COVID-19 outbreak, you may be eligible for financial assistance or other types of relief.

To discover what support is available from the Queensland and Australian governments, plus Queensland local councils visit Coronavirus (COVID-19) business assistance finder

COVID-19 Business Support Grants 

The Commonwealth and Queensland Governments have provided a $600 million funding package for Queensland COVID-19 Business Support Grants.

As part of the package additional support for businesses that have had a decline in turnover of more than 30 per cent will include:

  • A $1,000 one-off grant to non-employing sole traders across Queensland
  • Tiered payments based on payroll size for all businesses across Queensland:
    • A $5,000 one-off, top-up grant to small business with payroll of less than $1.3 million
    • A $10,000 one-off, top-up grant to medium sized business with payroll between $1.3 million and $10 million
    • A $25,000 one-off, top-up grant to large sized tourism and hospitality focused businesses with payroll of greater than $10 million

For more information, please visit the Business Queensland website

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Other Support for businesses

To help internet providers to support their residential and small and medium business customers affected by the COVID-19 pandemic, nbn is establishing a $150 million financial relief and assistance fund. Find out more visit

Support for businesses

Government support is available for businesses impacted by the Coronavirus. We’ll be updating this page as new information is available.


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Support for individuals and households

Community support

Emergency food relief organisations

If you are finding it hard to make ends meet, visit our Connect with community organisations web page for a full list of local organisations that supply food relief, including which ones can deliver.

Been directed to quarantine and need essential food or medication delivered

If you have family, friends or a neighbour who may be able to help, please reach out to them first. If you still are unable to be self-reliant, call the Community Recovery Hotline on 1800 173 349 to arrange the non-contact delivery of essential food and medication.

Visit our Connect with community organisations web page for a full list of local organisations that supply food relief, including which ones can deliver.

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Download posters

Queensland Health posters and resources

Australian Government posters and resources

Share Kindness - Floor decal with 1.5m social distancing messages

Share Kindness - A4 welcome poster to encourage hand sanitising and social distancing requirements

Share Kindness - A4 poster to remind customers to maintain 1.5m distance from others

Share Kindness - A4 poster to communicate maximum number of customers allowed in store at any one time

Share Kindness - A4 poster sorry this is currently not available

Share Kindness - A4 poster please follow arrow

Share Kindness - A4 poster "Do not enter if you are unwell" compulsory health notice

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Useful contacts

Redland City Council

Economic Development team 

(07) 3829 8999

Business Queensland

13 74 68 |

This helpful resource from Business Queensland has essential information that is available. 

Department of Employment, Small Business and Training

1300 654 687 Small Business hotline -

Australian Government

13 28 46 |

Keep up to date on what is available for your small business.

Information on financial assistance, eligibility and timing for the new government support for Australian businesses

Australian Taxation Office

1800 806 218 |

To assist businesses experiencing financial difficulty as a result of COVID-19 the ATO are implementing a series of relief options. These relief options will not be automatically applied, so you need to contact the ATO to discuss them.

If you or your business are experiencing financial difficulties because of COVID-19, phone the ATO Emergency Support Infoline on 1800 806 218. See the ATO COVID-19 support page.

Australian Banking Association

02 8298 0417 |

Australian banks have hardship teams ready to help you, depending on your circumstances, please make contact with your own bank to understand what assistance is available to your circumstances.

The Chamber of Commerce and Industry Queensland (CCIQ)

1300 731 988 I

CCIQ are working to help Queensland businesses protect their operations and staff. Access free resources, support and information. Visit the CCIQ Coronavirus portal.

Redlands Coast Chamber of Commerce   

Southern Moreton Bay Islands Chamber of Commerce (SMBI)

Straddie Chamber of Commerce

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