The Queensland Government announced eased COVID-19 business restrictions from 28 April 2022.
Quarantine requirements have eased for close contacts who have no COVID-19 symptoms.
Some requirements (e.g. testing and mask-wearing) continue to be in place.
Read more about the changes to quarantine requirements.
Other key topics covered on the Business Queensland website are:
- Current restrictions (effective 28 April 2022)
- Advice on how to manage mandatory vaccination requirements for your employees (updated 20 April 2022)
COVID-19 business resource kit – download online
On this page you can find COVID-19 support information on:
- Support for tourism and event operators
- Queensland Government assistance
- Support for businesses
- Support for individuals and households
- Download posters
- Useful contacts
Council officers here to assist
Council has dedicated officers to assist businesses who are struggling at this challenging time. Our officers can help you navigate the assistance available at all levels of government.
Contact us now:
Economic Development team
(07) 3829 8999
Support for tourism and event operators
Council is here to support and assist tourism and event operators during the COVID-19 crisis and is committed to working hand-in-hand with industry representatives and government agencies to ensure tourism and event operators receive the assistance they require. Read more on our Support for Tourism and Event Operators page.
Tourism and Hospitality Sector COVID-19 Lockdown Support Package
The Queensland Government announced a $47.75 million Tourism and Hospitality Sector COVID-19 Lockdown Support Package to assist businesses impacted by COVID-19 lockdowns in Queensland and other states.
The package is providing a range of rebates, fee and payroll tax relief measures to provide immediate support, including:
- State land rent deferral – for eligible tourism operators for the period 1 July 2021 to 30 June 2022.
- Fee waiver and refunds for commercial tourism daily passenger fees – tourism businesses that operate in a national park, conservation park, recreation area or state forest, including whale watching operations, may have fees waived or refunded between 1 July 2021 and 30 June 2022.
- Twelve-month fee waiver or refund of inbound tour operator fees - for fee renewals up until 30 June 2022.
- Liquor licensing fees waived – tourism and hospitality businesses can have their licensing fees for 2021–22 waived or refunded if they were licensed under the Liquor Act or Wine Industry Acts as at 30 June 2021.
- Tourism business financial counselling - free financial counselling services for tourism businesses impacted by COVID-19
- Also consider - Learn about the Queensland COVID-19 cleaning rebate for small, medium and not-for-profit businesses, in all industry sectors including tourism and hospitality – you can now apply for a rebate of up to 80% of the cost of professional cleaning (up to $10,000 ex GST) if your business is a confirmed COVID-19 exposure site.
Queensland Government assistance
If your business has been impacted by the COVID-19 outbreak, you may be eligible for financial assistance or other types of relief.
To discover what support is available from the Queensland and Australian governments, plus Queensland local councils, visit Coronavirus (COVID-19) business assistance finder
Other support for businesses
To help internet providers to support their residential and small and medium business customers affected by the COVID-19 pandemic, nbn is establishing a $150 million financial relief and assistance fund. Find out more visit https://www.nbnco.com.au/campaigns/covid-19.
Support for businesses
Government support is available for businesses impacted by the Coronavirus. We’ll be updating this page as new information is available.
- Training designed to help businesses implement the new 17 December measures.
- COVID-19 government assistance for business
- State and territory information, grants and assistance
- Business restrictions during COVID-19
- Guide to continuing your business
- Coronavirus information and support for business
Support for individuals and households
Emergency food relief organisations
If you are finding it hard to make ends meet, visit our Connect with community organisations web page for a full list of local organisations that supply food relief, including which ones can deliver.
Been directed to quarantine and need essential food or medication delivered
If you have family, friends or a neighbour who may be able to help, please reach out to them first. If you still are unable to be self-reliant, call the Community Recovery Hotline on 1800 173 349 to arrange the non-contact delivery of essential food and medication.
Visit our Connect with community organisations web page for a full list of local organisations that supply food relief, including which ones can deliver.
Redland City Council
Economic Development team
(07) 3829 8999
13 74 68 | business.qld.gov.au
This helpful resource from Business Queensland has essential information that is available.
Department of Employment, Small Business and Training
1300 654 687 Small Business hotline – desbt.qld.gov.au
13 28 46 | business.gov.au
Keep up to date on what is available for your small business.
Australian Taxation Office
1800 806 218 | ato.gov.au
To assist businesses experiencing financial difficulty as a result of COVID-19 the ATO are implementing a series of relief options. These relief options will not be automatically applied, so you need to contact the ATO to discuss them.
If you or your business are experiencing financial difficulties because of COVID-19, phone the ATO Emergency Support Infoline on 1800 806 218. See the ATO COVID-19 support page.
Australian Banking Association
02 8298 0417 | ausbanking.org.au
Australian banks have hardship teams ready to help you, depending on your circumstances, please make contact with your own bank to understand what assistance is available to your circumstances.
The Chamber of Commerce and Industry Queensland (CCIQ)
1300 731 988 I cciq.com.au
CCIQ are working to help Queensland businesses protect their operations and staff. Access free resources, support and information. Visit the CCIQ Coronavirus portal.