COVID-19 Support for businesses and community | Redland City Council

COVID-19 Support for businesses and community

COVID-19 Traffic Light System changes to Green – last reviewed on 2 March 2023

On the advice for the Chief Health Officer, Queensland's COVID-19 Traffic Light System has now switched to Green.

Green (baseline) means there are low rates of community transmission and Queensland is not in a COVID-19 wave.

When the traffic light is green, it is recommended you:

If you get COVID-19:

Find out more:


COVID-19 Traffic Light System changes to Amber – 11 November 2022

On the advice for the Chief Health Officer, Queensland in entering a new wave so our COVID-19 Traffic Light System will switched from Green to Amber from Friday 11 November 2022.

Amber means there are moderate rates of community transmission and Queensland is coming off a wave or may be entering a new wave.

When the traffic light is amber, you should follow the advice for the green traffic light, and:

  • wear a mask
    • in healthcare settings
    • indoors, if you can't socially distance
    • on public transport
    • if you are older or medically at risk
    • if you're around people who are vulnerable to COVID-19
  • take a rapid test (RAT) every two days if someone in your household has COVID-19.

People who are older or have medical conditions can be more vulnerable to serious illness if they get COVID-19.

Places where it's more likely people may have COVID-19 include healthcare settings such as hospital emergency departments and general practitioner (GP) waiting rooms.

Find out more:


COVID-19 Traffic Light System commences – 31 October 2022

Queensland Government has replaced Public Health Directions with the COVID-19 Traffic Light System, designed to make it easier to understand the current level of risk posed by COVID-19, and take sensible protective measures.

The three levels are green, amber and red – with each colour representing different advice on how to protect yourself and others.

Find out more:


Feeling sick? Stay home. Get tested

Protect yourself with a COVID-19 vaccination or booster.

Read more about the changes to quarantine requirements.

Other key topics covered on the Business Queensland website are:

COVID Business

COVID-19 business resource kit – download online

Quick links

On this page you can find COVID-19 support information on:

Council officers here to assist

Council has dedicated officers to assist businesses who are struggling at this challenging time. Our officers can help you navigate the assistance available at all levels of government.

Contact us now:

Economic Development team

(07) 3829 8999


Queensland Government assistance

If your business has been impacted by the COVID-19 outbreak, you may be eligible for financial assistance or other types of relief.

To discover what support is available from the Queensland and Australian governments, plus Queensland local councils, visit Coronavirus (COVID-19) business assistance finder

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Other support for businesses

To help internet providers to support their residential and small and medium business customers affected by the COVID-19 pandemic, nbn is establishing a $150 million financial relief and assistance fund. Find out more visit

Support for businesses

Government support is available for businesses impacted by COVID-19. We’ll be updating this page as new information is available:


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Support for individuals and households

Community support

Emergency food relief organisations

If you are finding it hard to make ends meet, visit our Connect with community organisations web page for a full list of local organisations that supply food relief, including which ones can deliver.

Been directed to quarantine and need essential food or medication delivered

If you have family, friends or a neighbour who may be able to help, please reach out to them first. If you still are unable to be self-reliant, call the Community Recovery Hotline on 1800 173 349 to arrange the non-contact delivery of essential food and medication.

Visit our Connect with community organisations web page for a full list of local organisations that supply food relief, including which ones can deliver.

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Download posters

Queensland Health posters and resources

Australian Government posters and resources

Share Kindness - Floor decal with 1.5m social distancing messages

Share Kindness - A4 welcome poster to encourage hand sanitising and social distancing requirements

Share Kindness - A4 poster to remind customers to maintain 1.5m distance from others

Share Kindness - A4 poster to communicate maximum number of customers allowed in store at any one time

Share Kindness - A4 poster sorry this is currently not available

Share Kindness - A4 poster please follow arrow

Share Kindness - A4 poster "Do not enter if you are unwell" compulsory health notice

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Useful contacts

Redland City Council

Economic Development team 

(07) 3829 8999

Business Queensland

13 74 68 |

This helpful resource from Business Queensland has essential information that is available. 

Department of Employment, Small Business and Training

1300 654 687 Small Business hotline –

Australian Government

13 28 46 |

Keep up to date on what is available for your small business.

Information on financial assistance, eligibility and timing for the new government support for Australian businesses

Australian Taxation Office

1800 806 218 |

To assist businesses experiencing financial difficulty as a result of COVID-19 the ATO are implementing a series of relief options. These relief options will not be automatically applied, so you need to contact the ATO to discuss them.

If you or your business are experiencing financial difficulties because of COVID-19, phone the ATO Emergency Support Infoline on 1800 806 218. See the ATO COVID-19 support page.

Australian Banking Association

02 8298 0417 |

Australian banks have hardship teams ready to help you, depending on your circumstances, please make contact with your own bank to understand what assistance is available to your circumstances.

The Chamber of Commerce and Industry Queensland (CCIQ)

1300 731 988 I

CCIQ are working to help Queensland businesses protect their operations and staff. Access free resources, support and information. Visit the CCIQ Coronavirus portal.

Redlands Coast Chamber of Commerce   

Southern Moreton Bay Islands Chamber of Commerce (SMBI)

Straddie Chamber of Commerce

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