Coronavirus (COVID-19)

Council is continuing to ensure it protects health and safety of its customers and employees, as it supports the Redlands Coast community through the COVID-19 response and road to recovery

Latest media releases and updates

9 September 2020 - COVID-19 testing clinics update for the Southern Moreton Bay Islands

The temporary COVID-19 testing clinics located at the Russell Island Recreation Hall and Macleay Island Community Hall will close at 4pm today, Wednesday 9 September. Read more.

7 September 2020 - Russell and Macleay islands COVID-19 testing clinics update

The Macleay Island COVID-19 testing clinic will remain open on Tuesday 8 September. Read more.

6 September 2020 - Russell and Macleay Island COVID-19 testing expanded

Queensland Health has advised its pop up COVID-19 testing clinic will remain open at Russell Island until at least Wednesday 9 September. Read more.

5 September 2020 - Russell Island COVID-19 contact tracing locations

Queensland Health has this evening released the list of places and times identified after a Russell Island resident tested positive for COVID-19. Read more.

5 September 2020 - COVID-19 testing clinic at Russell Island Recreation Hall

A pop up COVID-19 testing clinic has been established at the Russell Island Recreation Hall, near the ferry terminal, at 2 High Street, Russell Island. Read more.

5 September 2020 - Russell Island COVID-19 case

The State Government has advised that a Russell island resident has tested positive to COVID-19. Read more

View all media releases

Questions and answers

  • Wash your hands regularly with soap and water for at least 20 seconds.
  • Avoid touching your eyes, nose and mouth.
  • Stay at home if you are unwell.
  • Practise social distancing, keeping 1.5m away from others. 
  • Cover your mouth or nose with your elbow when coughing or sneezing.
  • Use disposable tissues and dispose of them in a bin.
  • Regularly wipe down surfaces with disinfectant.
  • Avoid contact with anyone showing adverse respiratory symptoms.
  • Adhere to the Australian Government and Queensland Goverrnment self-isolation requirements.

Visit Queensland Health, the lead agency for health advice, for more information on how to stay well and prevent cross-infection.

Queensland Health advises that if you are unwell or displaying flu-like symptoms (fever, fatigue, cough, shortness of breath, loss of taste and/or smell or sore throat), no matter how minor, you should be tested for COVID-19. Contact your GP or visit a fever and testing clinic (some testing clinics require a GP referral).

The Australian Government has produced a range of facts sheets about home isolation and care.

Council is putting out regular information relating to local impacts through this page, Facebook and media releases.

For health advice: Queensland Health also has a range of information, including COVID-19-related posters you can download.

The Australian Government's Department of Health website also has a comprehensive range of reliable information resources including posters for the home and workplace.

Specific topics include:

The material can be downloaded and printed for display. The Australian Government has also released a coronavirus app and WhatsApp channel. The app is now available on Apple and Android devices. The WhatsApp channel can be accessed by entering into your internet browser. Council has a free COVID-19 business resource kit for businesses and community organisations. 

Queenslanders can travel anywhere throughout the state and stay overnight as long as they wish, however the Queensland Government has implemented enhanced border control and mandatory quarantine measures for travellers from declared hotspot areas, which include Victoria, and from Saturday 8 August also all of New South Wales and the Australian Capital Territory. This means that anyone who has been in these states in the previous 14 days must not enter Queensland (except for limited exemptions). Returning Queenslanders will also have to pay for 14 days mandatory hotel quarantine.

Redland City Council has announced a $2 million social and economic stimulus package to assist ratepayers, businesses and community organisations. The Australian Government has announced an economic stimulus package and developed fact sheets for the general public and industry. In addition, the Prime Minister’s statement of 29 March 2020 declared a six-month moratorium on evictions for both business and residential tenancies.

Contact Queensland Government on 1300 654 687 to find out about support if your small business has been impacted by the international outbreak of novel coronavirus (COVID-19). Local teams are ready to talk you through the support and services on offer. You can also visit the Business Queensland website for details.

Read our latest Business in Redlands Coast e-newsletter.

Council has a free downloadable COVID-19 business resource kit with posters and other collateral for businesses and community organisations. 

Yes. Council has included a $3 million safety net for those most impacted by the pandemic in its 2020-21 budget. Assistance with paying rates is also available through Council’s Financial Hardship Policy.

Council is working with businesses, community groups, local event organisers and tourism operators to assist them in following the Australian Government's directions. Information on COVID Safe checklists for events can be found on Council's Tourism and Events Industry Support page. For further enquiries about events on Redlands Coast, please contact Council on

View additional information about indoor and outdoor gathering restrictions on Council's events and what's on page 

Contact your sporting club or association directly to find out when activities will continue and what special measures have been put in place.

The Queensland Government's COVID Safe businesses webpage offer the latest information on allowed numbers, social distancing measures, the roadmap to easing restrictions and COVID Safe plans and checklists.

Yes, as of 16 October 2020 4pm, new State Government restrictions have limited the number of people allowed to gather together in outdoor spaces across Queensland to a maximum of 40. This includes parks, beaches and reserves.

Yes, as of 16 October 2020 4pm, new State Government restrictions came in allowing a maximum of 40 visitors in your home, including the members of your household that live there.

You can still walk your dog on a lead in parks and reserves. All of our dog off-leash parks are also open. Please follow social distancing and gathering rules.

Please call the Queensland Government’s Q-COVID hotline on 134 268.

If you have family, friends or a neighbour who may be able to help, please reach out to them first. If you still are unable to be self-reliant, call the Community Recovery Hotline on 1800 173 349 to arrange the non-contact delivery of essential food and medication.

Visit our Connect with community organisations web page for a full list of local organisations that supply food relief, including which ones can deliver.

If you are finding it hard to make ends meet, visit our Connect with community organisations web page for a full list of local organisations that supply food relief, including which ones can deliver.

On 16 October 2020 4pm, new State Government restrictions came in allowing aged care residents go on excursions.

State Government restrictions limit visitors to residential aged care, disability accommodation facilities and hospitals. The Australian Government has developed a range of resources for aged care residents and families. Council has also written to local aged care facilities requesting that they ensure their employees are trained and understand the practices that need to be put in place for the management of disease outbreaks.

Find out more about what the Aged Care Directive means for you.

For local support resources, you can download the Quick Phone Guide for Women and Families

The Centre for Women and Co. has also provided Council with the following community information in relation to COVID-19 isolation requirements:

If you have to stay at home with a violent partner:

  • Call the police on 000 if things escalate and you are concerned for your safety. Notify the police if there are any COVID-19 concerns on site.
  • Let trusted friends and neighbours know of your situation and develop a plan and visual sign for when you may need help.
  • Your life and your children’s lives are important. If you must leave for safety reasons, then please do so. If you have been exposed or you are sick, park in a safe location and stay in the car while contacting 13HEALTH (13432584) for further advice to organise to get tested and to discuss quarantine options. You can also download the Coronavirus Australia App and access a symptom checker, advice and resources.
  • Between Monday and Friday 9am to 4pm, you can call The Centre For Women & Co. on 3050 3060 and leave a message for one of the team members to contact you back. They are all working remotely and are able to support you in relation to domestic and family violence matters.
  • Call DV Connect on 1800 811 811 to see if they can support you with other accommodation options if needed.

Seqwater is currently advising there is no evidence that COVID-19 is transmitted by drinking water. Existing water treatment and disinfection processes, including the use of chlorine, are effective in protecting water supplies. Dam operations remain as normal.

Visit Queensland Health's Frequently Asked Questions about Roadmap to easing restrictions

Movement and Gathering Direction Frequently Asked Questions

For more information on how to stay well and prevent cross-infection visit Queensland Health.