Safety advice for visitors

⚠️ Queenslanders are urged to follow the State Government's current health directive.

Council urges residents to avoid generating unnecessary waste. Although our waste facilities remain open, social distancing and safety requirements apply, and limitations on how many people can access the site at any one time are in place.

  • Due to these restrictions, there may be considerable delays. This will result in delays of up to 60 minutes at peak times such as the weekend.
  • Please keep a distance of 1.5 metres from other visitors and staff.
  • No cash payments accepted. Payment via EFT or account only.
  • Find out more

Waste FAQs during COVID-19

Yes, but there can be lengthy delays due to social distancing measures and increased numbers at our Recycling and Waste Centres. While we have put on extra staff, we ask you to consider whether you need to visit. If you do need to visit, please make full use of your kerbside bins first, choose your time (weekends are busy) and make any payments electronically as cash is not accepted.

  • Consider what waste you are generating and perhaps delay projects that may generate large volumes of waste. For example do those trees need to be pruned at this point in time?
  • If you can’t store your non-essential waste at home, consider supporting a local business by ordering a waste collection or skip bin service from a commercial service provider
  • Consider visiting the Recycling and Waste Centre during the week. Entry on site for green waste disposal will not be permitted after 4.30pm.
  • Reuse, recycle or re-purpose waste materials.
    • Is now the time to learn how to home compost food scraps and garden organics e.g grass clipping
    • Set-up a separate recycling station in your home to keep the right things inside the yellow-lid bin – only paper, cardboard, aluminium, hard plastic and metal.
  • Postpone your visit to a transfer station until you have a full load of waste.
  • Request your green waste bin today. These are collected fortnightly and cost as little as $1.20 per week.
  • Make full use of your household waste and recycling bins as Council’s kerbside bin collection services are still running.

Council urges residents to rethink and not generate excess waste wherever possible.

Non-residents will be charged to dispose of their waste as per Council’s Fees.

Normal disposal limits apply.

PPE is not required but government and health warnings must be followed on site including the current practice of social distancing.

For opening hours, visit Council’s Recycling and Waste Centres webpage.

When visiting one of our stations, please follow these simple rules:

  • Wear enclosed shoes.
  • Cover and tie down all loads securely.
  • Follow all instructions from site staff, including where to correctly dispose of items, and allowing inspection of your load.
  • When unloading items, stand on the ground – do not stand on the back of utes or trailers.
  • All animals must be secured inside vehicles, or tethered on the back of utes and open vehicles.
  • Children under 16 must stay inside vehicles at all times.
  • No smoking anywhere on site due to the presence of flammable material and landfill gas.
  • If you are walking, use designated footpaths only.
  • Drive carefully and keep to the 20km/h speed limit.
  • Park in designated areas only.
  • Bring someone to help with large and awkward loads – site staff are unable to assist with the unloading of waste.

Only visit a Recycling and Waste Centre if you’re bringing recycling or waste, or have authorisation.

Scavenging is not allowed on any of our sites.

Sort your load

Save time and make the most of Council’s recycling facilities by sorting your load.

The way you load your vehicle can make your visit to a Recycling and Waste Centre safer and quicker. It also helps maximise resource recovery and reduce contamination when handling items in recycling areas.

  • Try to group similar items together to make unloading easier.
  • Place items of the same waste type together (i.e. green waste, timber, scrap metal, electronic waste, recycling and general waste) – organise it in a way that allows you to unload recycling first, followed by general waste.
  • On utes and other open vehicles, make sure your waste is easily accessible – for your safety, do not stand on the back of your vehicle at a Recycling and Waste Centre.

Guidance for tipping vehicles

Mixed commercial and renovation waste cannot be tipped on the ground by tipping vehicles. This waste must be hand-unloaded by the customer into designated bins.

Only the following materials can be delivered by tipping vehicles:

  • Clean, uncontaminated green waste and untreated timber
  • Treated timber – commercial quantities accepted at Birkdale Recycling and Waste Centre only
  • Bricks and concrete – commercial quantities accepted at Birkdale Recycling and Waste Centre only
  • Scrap metal.

Soil - commercial quantities may not be accepted and may require prior approval, please contact Redland City Council