Non-residential charges | Redland City Council
Council closures for King's Birthday public holiday

Non-essential Council services will be closed for the public holiday on Monday 7 October. Bins will continue to be collected and Recycling and Waste Centres will be open.

Council services available on public holiday

Non-residential charges

Non-residential water and wastewater is charged as a two-part tariff: a fixed access charge and a consumption charge. This is a requirement of the Local Government Act 2009, the South-East Queensland Water (Distribution and Retail Restructuring) Act 2009 and Schedule 3 of the Water Supply (Safety and Reliability) Act 2008.

Non-residential water and wastewater charges [PDF, 0.1MB]

Fixed charges

The fixed access charge for water is billed in advance and is a set charge (based on meter size), independent of the volume of water consumption.

The wastewater fixed access charge is billed in advance and is a set charge.

Consumption charges  

Water consumption is charged per kilolitre (1000 litres) and is based on water meter readings taken over the quarter. 

Water consumption charges have two parts, a State Government Bulk Water charge and a Local Government Distribution and Retail charge.

Bulk Water is charged by the Queensland Government for the cost of wholesale treated drinking water delivered to the Redlands.

Charges for 2023-24:

  • The State Bulk Water charge is $3.371 per kilolitre, and your summary will contain a separate line for bulk water price.
  • The non-residential Local Government Distribution and Retail charge is $1.587 per kilolitre.
  • The total non-residential water consumption charge is $4.958 per kilolitre.

Charges for 2024-25:

  • The State Bulk Water charge is $3.444 per kilolitre, and your summary will contain a separate line for bulk water price.
  • The non-residential Local Government Distribution and Retail charge is $1.674 per kilolitre.
  • The total non-residential water consumption charge is $5.118 per kilolitre.

To calculate your consumption:

  • Take your previous reading from your current readings - this is the kilolitres used for the quarter.
    e.g. current reading of 100 kilolitres less previous reading of 40 kilolitres = 60 kilolitres.
  • State Bulk Water portion: multiply the kilolitres (60kL) by State Bulk Charge 
  • Non-residential Distribution and Retail portion: multiply the kilolitres (60kL) by Distribution and Retail Charge 
  • The total consumption charge is the combined total for the State Bulk charge and the Distribution and Retail charge

Please note - if your consumption spans two financial years, the charge will be pro-rated.

Non-profit organisations

A concessional water charge may be available to various organisations such as churches and sporting clubs upon application to Council. No water access charge applies and there is a lower rate on consumption charges.