Bulky household waste | Redland City Council

Bulky household waste

Redland City Council does not provide a kerbside collection of bulky items.  Visit one of our Recycling and Waste Centres to dispose of any items that don’t fit in your wheelie bins.  Disposal is free for Redlands Coasts residents with photo ID and proof of address.


Bulky Waste Collection Service - STAR Community Services

Redland City Council has recently engaged STAR Community Services to undertake a Bulky Household Items Collection Service.  This service was previously supplied by Council’s Home Assist program.

If you are in possession of a Pension Concession Card, DVA Gold Card or a confirmation benefit letter and you reside in a property within Redland City, you may be eligible for the service.

Eligible residents will receive one collection per year, consisting of up to three items such as white goods (fridge, freezer, washing machine etc), household furniture, bicycles and small metal items and carpet.  Items such as green waste, hazardous waste (chemicals etc), construction waste (bricks, concrete, renovation waste) or putrescible waste will not be collected under the program.

How to apply

To book a collection, phone Redland City Council on 3829 8999.  Make sure you have your relevant concession documentation with you when you call.  Your request will be processed and sent to STAR Community Services who will contact you within two working days to arrange a collection time.

Alternatively, print and complete the application form for Bulky Waste Collection Service [PDF 0.4MB]

You can submit your application by hand-delivering or posting it to us.

  • By post:

Redland City Council
PO Box 21
Cleveland QLD 4163

Or hand-deliver to one of our Customer Service Centres:

  • Cleveland - corner of Middle and Bloomfield Streets
  • Capalaba - Capalaba Place, Noeleen Street, Capalaba

Once your booking has been confirmed, any amendments or cancellations must be directed to STAR Community Services on 3821 6699.