Missed bin collection

If your bin has not been emptied on collection day by 4pm, please contact us within 24 hours:

Please note that we cannot provide a return collection if your bin:

  • was not on the kerb by 6am
  • contained non-permitted items
  • was heavier than 70kg
  • was too compacted to empty completely.

You may also want to visit your local waste and recycling centre – residents must show photo ID with their address for free waste disposal.

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