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Traffic calming

Traffic calming measures are part of Council’s local area traffic management. These measures usually involve an arrangement of raised islands, and aim to reduce average speeds and discourage non-local traffic, which may reduce average speeds.

We have a number of criteria to meet and a process to follow in deciding whether to implement traffic calming measures.

The three-step process involves:

  1. receiving the complaint or request
  2. conducting a technical review
  3. conducting community consultation.

See below for more details about this process.


Any complaint or request for traffic calming must be in writing. Petitions from the community have a higher priority than individual requests.

Traffic calming measures are considered only for local roads where the speed limit is 50km per hour or less.

Also, measures will not be implemented if the complaint relates mainly to hooning or behaviour of local residents.

Technical review

After receiving a complaint, we may initiate a technical review to establish a need for traffic calming measures based on:

  • local traffic areas
  • road hierarchy
  • other factors, such as traffic volume and speed; recorded crashes; complaint numbers; nearby bus routes, shops and schools, etc.

We will also consider existing priorities and available funding.

Community consultation

If the technical review reveals that traffic calming measures may be appropriate, we begin a two-part community consultation: a primary phase and a secondary phase.

Primary phase

The primary phase gauges the traffic concerns of the local commuity as a whole to confirm whether the community accepts local area traffic management.

We mail out a survey to property occupiers, owners, emergency services, transport operators and other affected groups. The surveys generally need to be returned within two weeks of delivery.

We will consider the measures further if 75% of total responses support the proposal.

Secondary phase

Where 75% of responses are positive, we then provide details of the proposal with a questionnaire to the same group affected by the proposal. Again, the questionnaire must be returned within two weeks of delivery.

The traffic calming measures will be considered for implementation if 75% of responses from residents directly affected by each device agree to the scheme. (If an individual fails to respond, we assume they do not object, though this result isn’t identified as a response.)

If less than 75% of community responses support the proposal but we still believe the community would benefit from the measures, we must demonstrate the reason for implementing the measures. However, this situation is an exception only, not the rule.

We may also hold a public meeting as part of the consultation process and invite elected representatives to attend.

Consultation results

We will inform the community of the consultation results through mail or newspaper notice. Results may also be advertised via the Divisional Councillor’s newsletter, newspaper articles, Internet or library board notice.