If you are experiencing discoloured water it may be due to planned maintenance flushing that has been recently carried out in the surrounding area.
Planned maintenance flushing is done to maintain the standards for water quality. Sometimes this can result in sediment being disturbed in the water pipes, resulting in the tap water appearing discoloured.
Who pays for the water? The cost is covered by our maintenance budget.
Do you recycle the water? No, we don’t recycle the water for public health reasons.
Find out if we have been conducting maintenance in your area from the list below under the heading Water maintenance. Please note, this schedule may change due to poor weather or emergency works.
Please contact Redland City Council on 07 3829 8999 to report any problems during an water maintenance.
What to do after water pipe maintenance
- Flush your plumbing by running the outside tap closest to your water meter for a few minutes until the water runs clear until. This will avoid any further discoloured water entering into the house taps.
- Run the individual taps within the house starting from the front and working towards the back of the property until all water runs clean. This will ensure that all water is through the house is cleared.
- Lastly, run the tap at the back of the property to flush out any discoloured left in the pipes.
If the water does not clear within a few minutes, telephone Redland City Council on 07 3829 8999. Avoid using the washing machine or dishwasher while the water remains discoloured