Non-residential water and wastewater is charged as a two-part tariff: a fixed access charge and a consumption charge. This is a requirement of the Local Government Act 2009, the South-East Queensland Water (Distribution and Retail Restructuring) Act 2009 and Schedule 3 of the Water Supply (Safety and Reliability) Act 2008.
Non-residential water and wastewater charges [PDF, 0.1MB]
Fixed charges
The fixed access charge for water is billed in advance and is a set charge (based on meter size), independent of the volume of water consumption.
The wastewater fixed access charge is billed in advance and is a set charge.
Consumption charges
Water consumption is charged per kilolitre (1000 litres) and is based on water meter readings taken over the quarter.
Water consumption charges have two parts, a State Government Bulk Water charge and a Local Government Distribution and Retail charge.
Bulk Water is charged by the Queensland Government for the cost of wholesale treated drinking water delivered to the Redlands.
Charges for 2023-24:
- The State Bulk Water charge is $3.371 per kilolitre, and your summary will contain a separate line for bulk water price.
- The non-residential Local Government Distribution and Retail charge is $1.587 per kilolitre.
- The total non-residential water consumption charge is $4.958 per kilolitre.
Charges for 2024-25:
- The State Bulk Water charge is $3.444 per kilolitre, and your summary will contain a separate line for bulk water price.
- The non-residential Local Government Distribution and Retail charge is $1.674 per kilolitre.
- The total non-residential water consumption charge is $5.118 per kilolitre.
To calculate your consumption:
- Take your previous reading from your current readings - this is the kilolitres used for the quarter.
e.g. current reading of 100 kilolitres less previous reading of 40 kilolitres = 60 kilolitres. - State Bulk Water portion: multiply the kilolitres (60kL) by State Bulk Charge
- Non-residential Distribution and Retail portion: multiply the kilolitres (60kL) by Distribution and Retail Charge
- The total consumption charge is the combined total for the State Bulk charge and the Distribution and Retail charge
Please note - if your consumption spans two financial years, the charge will be pro-rated.
Non-profit organisations
A concessional water charge may be available to various organisations such as churches and sporting clubs upon application to Council. No water access charge applies and there is a lower rate on consumption charges.