If you are selling your property and are purchasing another property, we will be informed by Queensland Government’s Department of Resources.
You do not need to inform us in this instance. We will update our records automatically, and rate notices will be sent to your new address via post or electronically. Please register via myServices if you would like your rate notices sent electronically.
If you are moving but still own your property, you must inform us of your new postal address. This will ensure you continue to receive your rate notices and related correspondence.
How to notify council that you have moved when you still own a property in Redland City
Online
- Make sure you have time to apply
Completing this form typically takes about 5 minutes. You'll be able to save your application and resume later if you need more time.
- Gather your information
You will need the following to complete and submit your application:
Property Owner (Individual): A copy of all relevant rates notices so you can provide the correct property details
Property Owner (Company or Trust), New Managing Property Agent or Authorised Representative: If you do not have the authority to act on the owner's behalf, complete and submit a Rates Authority Form so the property records can be updated. Once our records are complete you will be able to contact us on behalf of the property owner.
- Complete the online form
Submit your request online to change an address
- We'll review your application
You can expect to hear from us by email or letter once we have processed your request.
In Person, By Email, Fax or Post
To apply, download and complete the Change of address form [PDF, 0.2MB]
Once completed, you can submit your form in person, by email, fax or post.
In-person at either of our customer service centres - open Monday to Friday 8.30am to 4.30pm:
- Cleveland - Corner of Bloomfield Street and Middle Street
- Capalaba - Capalaba Place, Noeleen Street
- Victoria Point - High Street, (Victoria Point Library - open Monday to Friday 9am - 5pm)
Email: rcc@redland.qld.gov.au
Fax: (07) 3829 8765
Post: Redland City Council, PO Box 21, Cleveland, Qld 4163