General information
What are rates?
Local governments provide essential services such as roads, water, sewerage, rubbish collection and maintain parks and public open space.
Rates and charges are the major source of Council's revenue.
Other sources include developers' contributions, grants from Federal and State Governments, and other sources such as borrowings.
How are rates calculated?
The amount of rates and charges you pay is made up mainly of the General Rate and Utility Charges. The General Rate is based on valuations calculated by the Queensland State Government's Department of Natural Resources and Water and is subject to a minimum rate set by Council each financial year.
When is the next rate period?
Issue date: Friday 10 July 2009
Due date: Tuesday 11 August 2009
Issue date: Friday 9 October 2009
Due date: Monday 9 November 2009
Issue date: Monday 11 January 2010
Due date: Thursday 11 February 2010
Issue date: Monday 12 April 2010
Due date: Thursday 13 May 2010
Login to myServices!
Take a minute to log in to myServices. Check and pay rates, print rate notices, register and update your dog’s details, view your water usage and access property details online. You can also conduct property searches and submit customer requests. Library members can register their membership number and it will be retained for future visits.
Use quickPay
If you don't want to register, you can now use our new quickPay feature to pay your rates and animal renewals. Just click on the quickPay link.
What if I don't want to pay online?
Council has a number of alternative ways you can pay your rates other than online.
Payments can be made by:
- calling your financial institution (or logging onto their website) to pay your rates by cheque, savings or credit card account using the BPAY Biller Code 53058 and your reference number
- phoning 1300 300 943 for the cost of a local call (within Australia) Visa and MasterCard are accepted, normal call charges apply from public phones, mobile phones and overseas phones
- paying in person at any Australia Post Office
- posting a cheque to Redland City Council, PO Box 21, Cleveland, Qld 4163, Australia
- paying in person at Council's Cleveland (Bloomfield Street) or Capalaba (Noeleen Street) Customer Service Centre. These centres are open 8.30am - 4.30pm each weekday, except Wednesday 10am to 4.30pm. Closed on public holidays.