General information
What are rates?
Local governments provide essential services such as roads, water, sewerage, rubbish collection and maintain parks and public open space.
Rates and charges are the major source of Council's revenue.
Other sources include developers' contributions, grants from Federal and State Governments, and other sources such as borrowings.
How are rates calculated?
The amount of rates and charges you pay is made up mainly of the General Rate and Utility Charges. The General Rate is based on valuations calculated by the Queensland State Government's Department of Natural Resources and Water and is subject to a minimum rate set by Council each financial year.
When is the next rate period?
Quarter 2
Issue date: Friday, 12 Oct 2007
Due date: Monday, 12 Nov 2007
Quarter 3
Issue date: Friday, 11 Jan 2008
Due date: Monday, 11 Feb 2008
Quarter 4
Issue date: Friday, 11 Apr 2008
Due date: Monday, 12 May 2008
Logon to myServices!
Take a minute to log in to myServices.
You'll need your reference number shown on your rates notice to create an account. Register by nominating your own secure password to make online payments or inquiries easy.
Pay rates, update your dog’s registration, view your water usage and see your rate notice and property details online. Library members can register their membership number and it will be retained for future visits.
There's lots more coming so keep checking on myServices.
What if I don't want to pay online?
Council has a number of alternative ways you can pay your rates other than online.
Payments can be made by:
- calling your financial insitution or logging onto their website to pay your rates by cheque, savings or credit card account using the BPAY Biller Code 53058 and your reference number
- using your credit card to pay 24 hours, 7 days a week
- phoning 1300 300 943 for the cost of a local call (within Australia) Visa and MasterCard are accepted, normal call charges apply from public phones, mobile phones and overseas phones
- paying in person at any Australia Post Office
- posting a cheque to Redland City Council, PO Box 21, Cleveland Q 4163
- paying in person at Council's Cleveland (Bloomfield Street) or Capalaba (Noeleen Street) Customer Service Centre. These centres are open 8.30am - 4.30 pm each weekday, excluding Wednesday 10am to 4.30pm and except public holidays.